SHIPPING & DELIVERY
GLASSING offers complimentary shipping on all orders. Orders generally take 1-2 days to process and another 2-4 days to ship.
Our UAE office operates Sunday through Friday, with the exclusion of UAE public holidays. Please note that orders placed on Friday and Saturday will be processed the following Sunday.
GLASSING does not ship to P.O. Boxes.
Once your order has been shipped, you will receive confirmation e-mail with tracking information so you can monitor your package in transit. To track an order on www.glassing.ae please sign in and visit the [Track Order] page.
Lost or Stolen Packages
If a package is recorded as delivered to your address, but you have not received it, please contact us at email@example.com within 2 weeks of placing your order. Once you’ve reported your package as lost, our Support Team will reach out to the dedicated courier company to open an investigation for your package.
GLASSING is not responsible for packages that have been delivered to the wrong address if a customer has provided incorrect or incomplete shipping information. Please confirm your mailing details before placing an order.
To check the status of your order, please visit [My Account], sign in to your account and click [My Orders] tab. Uncompleted payments will automatically be canceled after three days.
Once you complete making a payment, waybill number will be informed by email within 24 hours based on business days, then you may begin tracking the day after.
GLASSING AE provides shipping within the MENA region.
Shipping within United Arab Emirates: Same Business Day or Next Business Day delivery.
Shipping within the MENA region (Saudi Arabia, Bahrain, Oman, Kuwait, Qatar, Egypt, Armenia, Azerbaijan, Georgia, Algeria, Jordan, Lebanon, Morocco, Yemen, Palestine, Tunisia, Iraq, Djibouti): 2-3 business days.
* The shipping duration may vary depending on circumstances of carrier and public holidays.
To keep you as one of our most valued customers, GLASSING offers shipping at no cost.
Import duties and taxes are excluded from the total price whilst the amount varies depending on quantity, price, and country.
Shipping Address Amendments
If you would like to amend your shipping address, please contact us immediately by
E-mail (firstname.lastname@example.org) or phone (+97142779038).
However, we may not amend once the product has already been shipped.